Tender information and application forms are available on GETS. You can find all of the forms you need to operate under the ISSC contract in our resource hub: When we receive your application, we'll verify and evaluate your details. NZAC has many counsellors who are providers of therapy for clients who have experienced sexual assault. If you have an issue with a claim already submitted, call the AE or TPA. Our contact centre will be closed on 25 and 28 December 2020 and 1 and 4 January 2021. In MyACC you can keep track of your ACC claim, check your weekly compensation payments, and get the support you need to help you recover from your injury. This includes treatment providers, registered health professionals and locums. The ACC Integrated Services for Sensitive Claims (ISSC) service has been underway since November 2014. it seeks to provide victims of sexual violence safe and flexible access to a range of support and treatment services. Support may be available if you're a New Zealand resident and have experienced sexual assault or abuse while travelling overseas. From overseas Phone +64 7 848 7400. The number of sessions you receive depends on your needs. Current tenders on GETSRegister for GETS as a supplier. If you think that over time your patient’s work has caused their illness or injury, it’s a gradual process injury. Nelson Counselling Support. The ISSC contract is open until May 2020. We'll contact you if we need more information about the claim. under the Integrated Services for Sensitive Claims (ISSC) contract, use the client engagement form. If you lodge the claim with us instead of the AE or TPA, there may be a delay in accepting your patient’s cover. You only have to see an ACC counsellor if you want ACC to pay for your therapy. We will ask what location you are in, briefly discuss your circumstances to determine the best counsellor for you and then discuss the counselling fees (these are based on your household income and what you can afford to pay, our goal is to provide counselling to everyone who needs it. If you're: ISSC providers can access the client engagement form through MyACC: We'll often ask for more information to help us make a decision. If you have any questions, get in touch or contact your local Engagement and Performance Manager: Phone 0800 222 070Email providerhelp@acc.co.nz, Contact an engagement and performance manager. Provide patient notes from the time of the injury if you can. For weekly compensation payments, go to Getting paid if you can’t work. I'm a paragraph. You can use the cause of accident, injury description or comments fields for this information. Call our Dental stationary line to order ACC42 forms: If you’re another kind of treatment provider treating a dental injury, use the ACC45 as normal. Click here to add your own text and edit me. Lodging a sensitive claim Sensitive claims are for mental or physical injuries caused by some criminal acts, eg injuries caused by sexual violence. Our Board Statistics Total Posts 200320 Total Members 3644 Newest Member Shane Online At Once Record 1058 25 January 2020 - 07:16 AM We process applications as we receive them. Our contact centre will be closed on 25 and 28 December 2020 and 1 and 4 January 2021. ACC Sensitive Claims for Sexual abuse counselling in Auckland, sexual abuse counselling Palmerston North, sexual abuse counselling Taranaki, sexual abuse counselling Wellington, sexual abuse counselling Dunedin, sexual abuse counselling Christchurch, sexual abuse counselling West Coast what kind of provider you are, eg physio, general practitioner (GP), specific injury, eg 'open wound, contusion, sprain', etc – not just 'injury'. Nelson Counselling. If you're a New Zealander injured overseas, If you're a visitor injured in New Zealand, Getting paid if you can't work - weekly compensation, Keep getting payments if you move overseas, Financial support if you have a permanent injury, Financial support if someone has died from an injury, Trouble registering or logging into MyACC, How we make cover decisions based on legislation, How we’ll support you if you’re injured, Giving someone authority to act on your behalf, Understanding levies if you work or own a business, Sort out a problem with your levy invoice, MyACC for Business - manage your account and levies online, Giving someone access to your levy account, Joining the Accredited Employers Programme (AEP), How your claims history affects your levy invoice, Working with us to manage employee injuries, Income for your employee if they can't work, Tools for staying healthy and safe at work, Ngā kaituku hauora me ngā kaituku ratonga, How we support quality and resolve issues, Working with us as a rongoā Māori practitioner, Who can lodge claims for different injuries, Using the right Read code to lodge and update claims, Getting a decision on your patient's claim, Getting prior approval for further treatment for allied health providers, Issuing medical certificates and return to work, How we support clients throughout their recovery, Criteria and qualifications for sensitive claims therapists – ISSC. Types of crimes that are covered as a sensitive claim. In the diagnosis field, select conditions that fit these requirements as closely as possible, If your choices don’t include the right injury or body site, please provide additional information in the injury description or comments field. Getting prior approval for further treatment for allied health providers. Either fill in this form, or call us between 11 AM - 8 PM Monday to Friday on: Anyone, including visitors, who have experienced sexual violence in … The ACC scheme provides cover for mental harm caused by rape and sexual abuse. If you like, your family and whanau can also access some sessions. For weekly compensation payments, go to Getting paid if you can’t work. Warning: Some amendments have not yet been incorporated This version was replaced on 23 December 2020 to make corrections to Schedule 1 clause 55(4) under … ACC calls these types of claims “sensitive claims”, and they’re dealt with by a special ACC unit – the Sensitive Claims Unit. Let your patient know we’ll be in touch to find out more. Our Counsellors. For more information: https://findsupport.co.nz/ ACC Sensitive Claims. Treatment should begin within a year of lodging a claim. As a registered provider you can invoice us online or manually. What is an ACC Sensitive Claim? You'll need to check you're lodging the right type of claim, and following the right process. Use the ACC45 for all injury claims except for dental injuries. If you're lodging a claim with multiple injuries, please list the most significant injury first. ACC can help pay for counselling and therapy sessions if you need support after a physical injury. For example, if ACC ‘s assessor decides there’s not a strong enough causal link between your mental condition and the abuse you suffered, you can challenge that on appeal. Recovery from Sexual Abuse. ACC Sensitive Claims is ACC funded support following sexual abuse or assault. We base this on: You’ll also need to check if your patient’s injury is one that we cover. Your patient or an authorised representative needs to sign the patient declaration. Any health providers registered with us can lodge a claim. Fill out the ACC45 the same as for a general claim. Sexual abuse counselling provides you a safe therapeutic relationship from which to … Find out what details we need when you submit your invoices. They’ll need to submit the application again with all the correct documentation. It’s best to complete the forms with your patient during their first visit. The ACC funded Integrated Services for Sensitive Claims (ISSC) contract is a client-centred service which was created to assist survivors of sexual assault and sexual violence. Accident Compensation Act 2001, s 53. Our no-fault scheme covers everyone in New Zealand if you're injured in an accident. We may still consider claims made after this time if there’s a good reason for the claim not being made sooner. Doctors and nurses will issue a medical certificate if a patient with an injury can’t work. You can have one-to-one sessions with an ACC approved therapist. Let us know how we can keep improving the experience on our website. A new pathway for ACC Sensitive Claims was released in March this year. RealMe is a service from the New Zealand government and New Zealand Post that includes a single login, letting you use one username and password to access a wide range of services online.. This gives consent for you to lodge the claim on their behalf and lets us collect information about their injury from you and any other health providers. As with ACC decisions for other types of claims, you can appeal to an independent reviewer if ACC turns down your claim for mental harm caused by sexual abuse. A new pathway for ACC Sensitive Claims was released in … Find COVID-19 information Find out about tamariki support Find holiday payment dates Get help with a surgical mesh claim Learn about ACC Get a work type detail sheet Get help at home Manage my injury or business online Learn about MyACC Know what my levies pay for Find out what injuries we cover Learn about ACC legislation Get financial support Get help with your claim Use the right Read Code Fill out the ACC45 like you would for a general claim. HIDE MY VISIT QUICKLY. ACC Sensitive Claims is ACC funded support following sexual abuse or assault. As a registered provider, you can lodge claims on behalf of your patient if you think they have an injury we cover. Types of crimes that are covered as a sensitive claim Only medical practitioners and registered or contracted counsellors can lodge sensitive claims. Please contact us to explore other payment options or to book your first session. Here For You. If you need help, contact our eBusiness team: Phone 0800 222 994Email ebusinessinfo@acc.co.nz. It’s easy. It is important you tell your patient the next steps after lodging a sensitive claim. Fill in the ACC45 like you would for a general claim. We’ll contact the patient if we can’t make a decision within two months. We make a decision on cover within 24 hours of receiving a claim. ACC SENSITIVE CLAIMS. Fill in all the required forms for that claim like normal. Everything you need know about lodging a claim for your patient. But there is much more to RealMe than just the convenience of a single login.. Get Verified. If you're a New Zealander injured overseas, If you're a visitor injured in New Zealand, Getting paid if you can't work - weekly compensation, Keep getting payments if you move overseas, Financial support if you have a permanent injury, Financial support if someone has died from an injury, Trouble registering or logging into MyACC, How we make cover decisions based on legislation, Giving someone authority to act on your behalf, Understanding levies if you work or own a business, Sort out a problem with your levy invoice, MyACC for Business - manage your account and levies online, Giving someone access to your levy account, Joining the Accredited Employers Programme (AEP), How your claims history affects your levy invoice, Working with us to manage employee injuries, Income for your employee if they can't work, Tools for staying healthy and safe at work, Ngā kaituku hauora me ngā kaituku ratonga, How we support quality and resolve issues, Working with us as a rongoā Māori practitioner, Who can lodge claims for different injuries, Using the right Read code to lodge and update claims, Getting a decision on your patient's claim, Issuing medical certificates and return to work, How we support clients throughout their recovery, If your patient has an injury caused by treatment from a registered health professional, it’s a treatment injury claim. Find information about what can be accepted as a treatment injury claim and what information we need. Clinical Review of the ACC Sensitive Claims Clinical Pathway vii EXECUTIVE SUMMARY In April 2010 the Minister for ACC established a Panel to review the clinical Pathway for sexual abuse claims (the Pathway) which ACC introduced in October 2009. The last step of the Independent Clinical Review of the ACC Sensitive Claims Treatment Pathway is nearly upon us, namely the 18 month follow up review. Registered Provider for ACC Sensitive Claims - ACC funded counselling across the top of the South Island, for those affected by sexual abuse. All reports are assessed by the ACC Sensitive Claims Unit, where they are treated confidentially and kept secure. Provide information about the history of the injury. Our integrated service for sensitive claims (ISSC) contract provides therapy to clients that have experienced sexual violence. This includes treatment for injuries we're already covering that cause further injury. If you like, your family and whanau can also access some sessions. We need specific information to make a decision about a claim. Cover decisions for complicated claims are likely to take longer. If you want to offer therapy, you'll need to apply to become a named provider on an ISSC supplier's contract. To login to this service you now need a RealMe account. For more holiday hours, go to Contact us. May 30, 2014 2:52 pm ⋅ admin. For more holiday hours, go to Contact us. This will help us get all the information we need and make a decision quicker. body site, eg 'blister of toe' – not just 'blister'. If you are experiencing sexual abuse, or have experienced sexual abuse in the past, the ACC Sensitive Claims Team at Bond can help. Include a brief summary of the accident, what happened, and the mechanism of injury, eg 'Fell off the bike onto the left arm while travelling to work'. This notice relates to a survey for ACC Sensitive Claims Providers (“Counsellors”) and clients. Depending on the type of health provider you are, you can only lodge claims for specific types of injuries on behalf of your patient. It's useful to include a specific location as well, eg 'Centennial Highway southbound, 70 meters from the Hutt Road intersection in Wellington'. If we’re missing some information, we’ll send your application back to the supplier. ACC Sensitive Claims for Sexual abuse counselling in Auckland, sexual abuse counselling Palmerston North, sexual abuse counselling Taranaki, sexual abuse counselling Wellington, sexual abuse counselling Dunedin, sexual abuse counselling Christchurch, sexual abuse counselling West Coast ACC is the New Zealand government organisation that can help people with a physical and/or mental injury suffered as a result of sexual abuse or sexual assault. You have to lodge your claim for ACC cover within 12 months after the date of your accident or injury.. Claims for particular ACC entitlements (as opposed to whether you’re covered by ACC in the first place) have to be lodged within 12 months after the date on which your need for the particular entitlement arose.. Providing therapy for sensitive claims Our integrated service for sensitive claims (ISSC) contract provides therapy to clients that have experienced sexual violence. But in some cases, your patient will need to be referred to another health provider before we determine cover. New Pathway for ACC Sensitive Claims. It can take from a few days to nine months to investigate a treatment injury claim and make a decision. It doesn’t matter who you are or what you were doing when you were injured. Find out what we need to know and how to help them return to work. Depending on the type of injury your patient has, you may need to lodge a different type of claim. There may also be a delay in payment of your invoices. ACC integrated service for sensitive claims (ISSC) contract provides therapy to clients that have experienced sexual violence. ACC are the government organisation that can help people with a physical and/or mental injury suffered as a result of sexual abuse or sexual assault. You can have one-to-one sessions with an ACC approved therapist. Tick the ‘Gradual process’ box on the ACC45. ACC Sensitive Claims. You may be able to become a named provider on an ISSC supplier's contract if you're a: Before you become a named provider on an ISSC contract you need to: If your details change, contact your supplier or our health procurement team to update them. If you’re lodging the claim:- manually, they must sign every form you're submitting.- online, print the completed forms for them to sign. ACC Sensitive Claims The Nelson Clinic has an experienced team of clinicians that are accredited to provide assessments and therapy related to sexual trauma. 27 Therapists and counsellors - acc counselling Claims can be made up to 12 months after your injury. If you want to offer therapy, you'll need to apply to become a named provider on an ISSC supplier's contract. We'll contact the patient to get any patient notes from other providers they may have seen. Note: these fields may be called different things in different software products. You can have one-to-one sessions with an ACC approved therapist. Below is our list of ACC Counsellors in NZ. Just click “Edit Text” or double click me to add your own content and make changes to the font. If you want to offer services to our clients you need to register with us first. If a patient needs further treatment, you'll need to seek prior approval. If you’re lodging a claim for a patient more than 12 months after their injury: If we need more details about the injury we'll get in touch. Let us know how we can keep improving the experience on our website. ACC are the government organisation that can help people with a physical and/or mental injury suffered as a result of sexual abuse or sexual assault. ACC Sensitive Claims Since 2014 SASHhas been a Supplier of ACC Sensitive Claims services. Tick the ‘Treatment Injury’ box on the ACC45. The four person review Panel worked independently from ACC. Please Note: I am not currently taking on new ACC Sensitive Claims clients as this part of my counselling schedule is fully booked. Information will be added to this area for counsellors who are interested in this counselling work. To book an appointment or to discuss ACC Sensitive Claims further please call us 09 418 1457 or EMAIL US HERE. We have a number of Providers who cover Nelson, Tasman, and Marlborough. (If you have an older version of the ACC45 this is the ‘Medical Misadventure’ box). a medical practitioner or registered counsellor, use the ACC45 form. Only medical practitioners and registered or contracted counsellors can lodge sensitive claims. If you’re a dentist, use the ACC42 Dental injury form for your claims. RealMe is also your secure online ID. Sensitive claims are for mental or physical injuries caused by some criminal acts, eg injuries caused by sexual violence. What is no-fault cover? Provide relevant patient notes and records. Sensitive Claims PO Box 430 Dunedin 9054 Keep these hard copies at your practice as a record. Sensitive claims Phone 0800 735 566 Email sensitiveclaims@acc.co.nz. ACC Sensitive Claims is ACC funded support following sexual abuse or assault. Anyone who has experienced sexual abuse or assault in New Zealand, including visitors to the country, can get help from Dr. Chris Neuenfeldt via ACC Sensitive Claims. If I want counselling for sexual abuse do I have to see an ACC counsellor? I’m a great place for you to tell a story and let your users know a little more about you. Search the Find Support website to view a list of therapists that supply services to us under the ISSC contract. ACC Sensitive Claims. There is then a year to provide treatment from when the first session takes place. Send all forms and invoices to the Accredited Employer (AE) contact or their third-party administrator (TPA). Free Remote-Counselling Bookings: ACC Sensitive Claims. ACC SENSITIVE CLAIMS. We’ll need time to investigate the claim. These services are available to any adult or child who has experienced sexual trauma in New Zealand at any point in their lives. This page provides an overview of the new ACC sensitive claims service, including its key features. General claims questions Phone 0800 101 996 Email claims@acc.co.nz. Who can lodge claims for different injuries. 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